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Director of Donor & Community Relations

Apply using the form below.

Family Promise of Hawaiʻi is a 501(c)3 nonprofit working to prevent and end homelessness for families with children. Our mission is to help homeless and low-income families in Hawaiʻi achieve sustainable independence by mobilizing existing community resources and support. We provide emergency shelter, rental assistance, prevention/diversion services, and holistic case management.


The Director of Donor and Community Relations (Director) cultivates public and philanthropic support for the organization. The Director develops and implements an integrated strategy across fund development, communications, and volunteer engagement to ensure the organization has the resources it needs to fulfill its mission and grow to serve more families. The Director also works to increase public awareness of the organization and the issue of family homelessness, telling the story of the organization and families we serve. This position reports to the Executive Director.


Essential Job Functions


  1. Fund Development (40%)

    1. Work with the Executive Director to develop and execute the organization’s fundraising strategy, in conjunction with the Board of Directors.

    2. Develop and cultivate relationships with individual donors, corporate sponsors, and funders.

    3. Research and write grants, working with the Executive Director and other senior staff.

    4. Plan and execute fundraising events and donor stewardship events.

    5. Implement fundraising campaigns and appeals via mail, email, and social media.

    6. Ensure that the donor database is accurate and up-to-date, and that donation acknowledgments are completed promptly.

  2. Communications, Marketing, and Community Engagement (35%)

    1. Work with the Executive Director to develop and execute the organization’s communications strategy, ensuring strong branding throughout the organization.

    2. Work with case managers and other staff to collect and share data and stories of the organization’s impact.

    3. Manage the organization’s digital presence and communications, including its email newsletter, social media profiles, and website.

    4. Lead the creation of flyers, brochures, annual reports, and other communications materials.

    5. Manage media relations; write and distribute press releases.

    6. Attend community events as a representative of the organization.

    7. Answer calls and respond to inquiries from prospective donors, volunteers, and community partners.

  3. Volunteer Coordination (25%)

    1. Work with the Executive Director and senior staff to coordinate volunteer opportunities and supervise volunteers, ensuring strategic alignment throughout the organization.

    2. Develop and cultivate relationships with volunteers and community partners.

    3. Keep orientation and training materials up-to-date and organize volunteer appreciation activities.

    4. Serve as a liaison between volunteers and other staff to coordinate information about families served and program updates.


Required Qualifications & Experience


  • Bachelor’s degree or equivalent experience.

  • At least two years of nonprofit fundraising experience, with a track record of successfully implementing effective fundraising campaigns.

  • Detail-oriented, with excellent verbal and written communication skills.

  • Able to work and develop relationships with a diverse range of partners and supporters.

  • Strong computer skills; comfortable with graphic design and using databases, social media, website content management systems, and other digital platforms.

  • Self-motivated, with a track record of successfully implementing complex projects and handling multiple tasks in a fast-paced environment.

  • A positive attitude, creative mindset, and entrepreneurial spirit.

  • A team player who’s open to feedback and adaptable to change.

  • Committed to high ethical standards and operating with professionalism and integrity.

  • A passion for the mission and vision of Family Promise of Hawaiʻi.


Preferred Qualifications & Experience


  • Experience managing communications, marketing, public relations, volunteers, or other community engagement activities.

  • Experience managing a capital campaign.

  • Experience creating videos and digital media content.


Our Commitment to Equity


In line with Family Promise of Hawaiʻi’s core values, we are committed to advancing diversity, inclusion, equity, social justice, and antiracism throughout our work. We value the different forms of experience and expertise on our team, and we strive to build an organization that leverages each employee’s unique skills and perspectives. We encourage people of all backgrounds to apply to this position, even if you’ve had a less traditional career path or don’t think you check every box in the job description.


Hiring Process


Submit your resume and cover letter using the form below. We will begin reviewing applications on a rolling basis, with priority review given to applications submitted by January 31, 2023. The hiring process will include two rounds of interviews and reference checks. We would like to have the selected candidate begin in February or March 2023.


To protect the health and safety of our organization and the community we serve, Family Promise of Hawaiʻi requires all employees to be fully vaccinated against COVID-19, as defined by the CDC, unless a reasonable accommodation is approved.


Compensation and Benefits


The salary for this full-time position is $65,000 – $80,000.


Benefits at Family Promise of Hawaiʻi include:


  • A passionate team and mission-driven work environment.

  • Parking stall at the Family Promise of Hawaiʻi office.

  • Medical, dental, and vision insurance (covered for employee).

  • 15 days of vacation, 10 days of sick leave, and 13 holidays annually.

  • Monthly cell phone stipend.

  • Retirement plan with employer contribution.

  • Professional development and training opportunities.

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