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After-Hours Site Coordinator

Honolulu, HI, USA

Job Type

Part Time


Family Services

Last Updated

November 2, 2023

This position is not currently accepting applications.

Update, July 5, 2023: This position is no longer accepting applications. Mahalo for your interest.

Job Summary

Family Promise of Hawaiʻi is a 501(c)3 nonprofit working to prevent and end homelessness for families with children. Our mission is to help homeless and low-income families in Hawaiʻi achieve sustainable independence by mobilizing existing community resources and support. We offer emergency shelter, rental assistance, prevention/diversion services, and holistic case management.

The Site Coordinator will facilitate after-hours access (mornings, evenings, weekends) to our Navigation Center, located just outside of Chinatown, allowing families in our programs and volunteers to use the facility. The Coordinator may also use FPH’s van to provide transportation for families between the Navigation Center and off-site overnight shelter facilities. The Coordinator will ensure that families and volunteers follow the guidelines of the Navigation Center and will report any issues to the Director of Family Services.

Essential Job Functions

  • Operate the Navigation Center

    • Unlock the office in the morning and secure the office at the end of the day.

    • Effectively communicate with the guests regarding FPH program guidelines.

    • Supervise volunteers as they interact with families at the facility.

  • Transport

    • Drive the company van with FPH guests to various shelter sites at the end of the day.

  • Maintenance

    • Ensure that all FPH guests are keeping up with their facility maintenance chores.

    • Clearly communicate with staff when inventory for cleaning supplies is low.

    • Stock donations and distribute to families as necessary.

The preferred work schedule for this position is as follows: Monday, Thursday, Friday: 6-8 am, 4-8 pm; Saturday, Sunday: 2-8 pm. This totals 30 hours/week. The schedule and hours are negotiable up to 40 hours/week.

Required Qualifications & Experience

  • A knowledge of homelessness and customer service.

  • Self-motivated and passionate about the mission of Family Promise of Hawaiʻi.

  • Empathetic and able to empower families’ choices.

  • Detail-oriented, with solid communication skills.

  • Team player who works well with a variety of personalities.

  • Able to accept feedback and adaptable to change.

  • Flexible with work schedule.

  • Valid driver’s license.

Preferred Qualifications & Experience

  • Fluent in another language, particularly Pacific Islander languages.

  • An interest, training, or background in case management or social work.

Our Commitment to Equity

In line with Family Promise of Hawaiʻi’s core values, we are committed to advancing diversity, inclusion, equity, social justice, and antiracism throughout our work. We value the different forms of experience and expertise on our team, and we strive to build an organization that leverages each employee’s unique skills and perspectives. We encourage people of all backgrounds to apply to this position, even if you’ve had a less traditional career path or don’t think you check every box in the job description.

Hiring Process

Submit your resume and cover letter below. We will begin reviewing applications on a rolling basis, with priority review given to applications submitted by June 16, 2023. We would like to have the selected candidate begin in June or July 2023.

To protect the health and safety of our workforce and the community we serve, Family Promise of Hawaiʻi requires all employees to be fully vaccinated against COVID-19, as defined by the CDC, unless a reasonable accommodation is approved. This position also requires a TB clearance.

Compensation and Benefits

The hourly rate for this part-time position is $22.

Benefits at Family Promise of Hawaiʻi include:

  • A passionate team and mission-driven work environment.

  • Parking stall at the Family Promise of Hawaiʻi office.

  • Medical, dental, and vision insurance (covered for employee).

  • 8 days of vacation, 5 days of sick leave, and 13 floating holidays annually.

    • The number of vacation and sick leave days will be higher if this position becomes full-time.

    • This position requires work on holidays, but the employee can select another day in the same month to observe the holiday.

  • Monthly cell phone stipend.

  • Employer-sponsored retirement plan.

  • Professional development and training opportunities.

Apply for this position

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